We are always pleased to hear from you in person, by email, phone or post. Our office staff will be pleased to answer most of your questions but will also be able to direct any specific enquiries to the relevant member of staff. Tel: 0117 986 4751.
Before contacting the school, please consider that you will be able to find many answers on this website or within the notices posted on your child’s Bromcom account. This will enable us to respond more quickly to essential calls/emails.
Please ensure that all communication, verbal or written, is appropriate. As stated in the home-school agreement, we expect that parents and carers will ensure all communication with the school is respectful and constructive: Home School Agreement We will not tolerate aggressive or abusive behaviour or language.
Please do not use email to report absences; you should phone school before 9am.
The main telephone number for the School is 0117 986 4751. This will be answered between 8.30am and 4.00pm Monday to Thursday and 8.30am to 3.30pm on Friday (there is an answerphone to leave a message outside of these times).
If you wish to contact a member of staff via email, please send your message to firstname.lastname@example.org marked FAO the Member of Staff and it will be forwarded to the relevant member of staff and we will aim to respond within two school days.
Child protection and safeguarding
If you have a child protection or safeguarding concern, please feel free to contact Mr Steve Ive (Designated Safeguarding Lead) email: email@example.com or T: 0117 986 4751 if you have any concerns in relation to students being at risk.
Student welfare and inclusion
Form Tutor: Please refer any issues regarding welfare to your child’s tutor in the first instance. They can be contacted on the main school number T: 0117 986 4751. They will aim to contact you within 48 hours, however, please be aware that tutors are generally full time teachers and are unlikely to be able to call back during the school day.
Student support team
Learning Mentors: should be contacted if working specifically with your child.
Heads of House: can be contacted if your child’s tutor has been unable to resolve your issue.
If your query is regarding your child’s special educational needs, then you will need to contact our Director of Inclusion (SENDCo) Mr Cooke on 0117 986 4751 or by emailing firstname.lastname@example.org marked FAO Director of Inclusion.
For anything attendance related please contact the Attendance Officer on 0117 986 4751.
This team is co-ordinated by Mr Hill, Deputy Headteacher.
In the first instance, with any curriculum/subject concerns or questions, please contact your child’s teacher for that subject on 0117 986 4751. They will aim to respond to you within 48 hours. (Please note: the Pastoral Support Team will be unable to provide you with the appropriate response to a curriculum issue, so please contact your child’s teacher).
More urgent or serious concerns will be escalated by your child’s teacher to the Director for that subject. If you have a complaint regarding a subject or curriculum area, please contact the relevant Curriculum Director on 0117 986 4751.
Please contact the Exams Office for any queries over exams. Our exams officers are Mr Yockney and Mrs Close.
Headteacher: Mr R Pearsall
Chair of Governors: Ms D Dury
Futura Learning Partnership
Wellsway School is a Futura Learning Partnership school
Registered office: Chandag Road, Keynsham, Bristol BS31 1PH
Tel: 0117 946 1229
Futura Learning Partnership is a charitable company limited by guarantee and registered in England and Wales with company number 07746787.
Request for paper copies
Paper copies of all the information on this website are available upon request from the school.